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Discussion Plex Server unreachable

TFahrner

Junior Member
Mount Type
Move Unencrypted
Server Type
Cloud - VPS
Hi,
since yesterday my plex server is not reachable anymore. I was downloading movies and adding them to my library when this happend. So I did not change any configuration etc. I did notice that jdownloader goes unavailable when my drive is too full (download faster than upload to gdrive) but a restart fixed it all the time and plex never had problems with that.

It is not reachable via app.plex.tv and <ip>:32400

what I tried so far:
restarting the Server
restarting the docker container
redeploying plex (it seems to keep the configuration so no need to reattach it to my plex account)
redeploying traefik

Information about the current state:
PGblitz Version 8.7.5 (latest according to pgupdate)
~50gb of free disk space
plex is listed as healthy and started in portainer with port 32400 opened
JDownloader, portainer etc. work via their subdomain

Log of the plex container:

[s6-init] making user provided files available at /var/run/s6/etc...exited 0.,
[s6-init] ensuring user provided files have correct perms...exited 0.,
[fix-attrs.d] applying ownership & permissions fixes...,
[fix-attrs.d] done.,
[cont-init.d] executing container initialization scripts...,
[cont-init.d] 40-plex-first-run: executing... ,
Plex Media Server first run setup complete,
[cont-init.d] 40-plex-first-run: exited 0.,
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: executing... ,
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: exited 0.,
[cont-init.d] 50-plex-update: executing... ,
[cont-init.d] 50-plex-update: exited 0.,
[cont-init.d] done.,
[services.d] starting services,
[services.d] done.,
Starting Plex Media Server.,
[cont-finish.d] executing container finish scripts...,
[cont-finish.d] done.,
[s6-finish] syncing disks.,
[s6-finish] sending all processes the TERM signal.,
Critical: libusb_init failed,
[s6-finish] sending all processes the KILL signal and exiting.,
[s6-init] making user provided files available at /var/run/s6/etc...exited 0.,
[s6-init] ensuring user provided files have correct perms...exited 0.,
[fix-attrs.d] applying ownership & permissions fixes...,
[fix-attrs.d] done.,
[cont-init.d] executing container initialization scripts...,
[cont-init.d] 40-plex-first-run: executing... ,
[cont-init.d] 40-plex-first-run: exited 0.,
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: executing... ,
[cont-init.d] 45-plex-hw-transcode-and-connected-tuner: exited 0.,
[cont-init.d] 50-plex-update: executing... ,
[cont-init.d] 50-plex-update: exited 0.,
[cont-init.d] done.,
[services.d] starting services,
[services.d] done.,
Starting Plex Media Server.

Do you know whats wrong with this Server? the only error I see is "Critical: libusb_init failed" but I dont think this causes my problem right?
If you need further information I would be glad to provide them to you.

Thanks in advance and have a nice day
Tim
 

TFahrner

Junior Member
Small update.
In portainer there is a section container details with an subsection env where is a variable(?!) PLEX_CLAIM. It has no value.

Plex Container Env.JPG

When I go to <ip>:32400/web/ It tells me that I dont have access rights and I should ensure that I am logged in with a user that is allowed to access this server.

So it seems that the server does not belong to an account anymore.
When I try to reinstall the image via pgblitz it says there is a configuration and the server assignment step is not needed and I just have to press enter.

is there a way to force the installation script to redo the assignment process?
If possible without loosing my media information would be great so i dont have to retranscode everything.
I dont find any information about how to delete the existing configuration in pgblitz.

Thank you in advance
Tim
 

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